This is the entire SpotMe solution. It is composed of Backstage, the SpotMe app, and the SpotMe Cloud.
This is the web-based service for the management of workspaces and event design, content, and configuration.
SpotMe app (or “the app” or "the web app")
This is the SpotMe software that is used by event participants to access the event. It can either be via the web app (browser), or via the mobile app (phone).
The SpotMe Cloud is the backend system for Backstage, the SpotMe apps, and the core and advanced modules. It allows customers to upload and store data into workspaces, configure SpotMe developed application templates and system objects, and deploy these applications to end-users.
This is the “under-the-hood” system that supports Backstage and the SpotMe app.
This is the SpotMe white-label mobile container app.
This is when the SpotMe app is branded and published directly by the client. Branded apps reflect the client’s identity, values, colors, logo, visual identity, style, slogan, etc.
SpotMe web app (or “the web app”)
This is the SpotMe software that is used by app users to access the workspace via a desktop or mobile web browser.
This term is used to refer to event projects that are created and managed in Backstage.
A workspace contains all the relevant information and configuration that will in turn be used in the app for an event.
Template (workspace template)
A template is essentially a workspace shell, or container, that can always be used to automate the process of creating future workspaces.
A workspace template will contain configured modules, settings, sessions, feeds, forms, pages, scheduled notifications, etc. but will not include any participant or personal information.
The word “module“ is used by Backstage users to refer to a group of functionalities within the workspace. For example, in a workspace there is the Users module, the Sessions module, Forms module, etc.
Modules are used to tailor a workspace to specific needs, and also implement most of the common user facing functionalities of the SpotMe platform.
A “package” is the equivalent of a “module”. It is the term used from a development perspective.
This is a module that is present by default on a workspace when it is created.
This is a module that is more specialized and that needs to be installed separately on a workspace from the Marketplace. Advanced modules often have an additional cost.
The SpotMe Marketplace is a location accessible via the workspace on Backstage, or on the SpotMe website. It lists all the modules that are available to Backstage users, and is a place where they can be installed or updated in a workspace.
This defines the behavior of a workspace within the app, or how the functionalities in an event are set-up to work. It is usually managed by a Backstage user.
This is the generic term for people who create and manage workspaces. A Backstage user can be a member of multiple organizations and have multiple roles. Backstage users are often referred to as “team members” or “members” of an organization.
These are the end users of the workspace, and typically are the event participants.
Role (in Backstage)
This is typically the function that a Backstage user will have in an organization, and their workspace permissions.
Backstage users have two different sets of roles: they have a role in an organization, and for each organization they have a role in one or several workspaces. For more detailed information on roles, please refer to the knowledge base article.
This is the permission granted to a Backstage user to perform certain actions within a workspace, and is determined by their role in Backstage. For more detailed information on roles, please refer to the knowledge base article.
This is the term used to refer to a group of users in Backstage that have a common affiliation. This could for example be a company/unit/department.
Organizations each have their own subscription of the SpotMe platform, with their own users, roles, seats, and tokens.
This is the yearly arrangement that an organization has with SpotMe in order to use the SpotMe platform. It determines the price, number of seats and tokens, the level of customer support as well as the solution capabilities.
A seat corresponds to a single app user accessing a single workspace or event. A seat can only be used once by once participant for one workspace, after that it is considered consumed.
Tokens are received by organizations as part of their subscription or plan. Organizations can exchange their tokens for workspace add-on capabilities/functionalities.
An actual conference, meeting, convention or any happening, whether attended virtually or in person, for which a workspace/app can be created.
This is the physical person who is attending an event, and accessing a workspace via the app.
This is the process of an app user accessing a workspace via the app. It can also be applied to when Backstage users access Backstage.
This has multiple definitions depending on the context. At SpotMe, it is the process of providing a user with access to Backstage or to the app, and includes any necessary training that the user needs to receive.
Dashboard (in Backstage)
The workspace dashboard is the first screen that you will see when you access a workspace, and serves as a starting point when adding content and building up or managing a workspace.
The dashboard also provides a high-level overview of data on user activity app usage.
This is the full menu in the app, that contains icons for accessing functionalities and content.
The app menu can be configured in Backstage via the app menu editor.
This is the workspace menu in Backstage located to the left of the screen. It contains icons to access all the modules and functionalities present in the workspace.
Navigation bar (in app)
This is the horizontal menu located at the bottom of the screen in the mobile app, and at the top of the screen in the web app.
By default, it contains shortcuts to Home, Agenda, Chats, Notifications, as well as the More options.
Tab (in Backstage)
Within a module in a workspace in Backstage, there are often multiple tabs accessible at the top of the screen. For example, in the Users module you will find the Users , User view, Preferences tab, etc.
Toolbars contain buttons for performing actions related to the current context, like creating/deleting/renaming an item.
For example, in Backstage workspaces, there is a toolbar in the User module > Display Templates tab, at the bottom of the screen.
This is a set of data that describes and gives information about other data. For example: an app users' metadata has a "fname" field to store the first name of the user, and is of text type.
Home screen (in app)
This is the landing screen displayed when an app user accesses a workspace via the app. It typically contains the home feed.
Home feed (in app)
This is the main feed or discussion board that is visible on the home screen. The home feed by default combines and displays all posts from all the feeds in the workspace.
SpotMe’s proprietary technology for designing and configuring web-based screens in the app. This technology allows Backstage users to build, tailor and configure content pages that will be viewed and used by app users.
Application Programming Interface (API)
A set of communication protocols and tools that allow different vendors to share data or capabilities of their systems with Backstage.
This is the process of integrating two systems together by using their APIs. There is an Integration category in the main menu of a workspace in Backstage, that is used to integrate data from a third-party vendor with SpotMe using the third-party’s API.
SpotMe knowledge base
This is an online repository that contains a variety of articles written to provide immediate support to the internal and external users of the SpotMe platform (with a focus on the use of Backstage).