Workspace lifecycle

Summary

This document describes the policies related to all participant, customer and any other data stored in SpotMe workspaces.

Test →	Production →	← Archived →	Deleted
Duration of contract	Duration of contract or 30 days after restoration	45 days after end date	2 years after last archival

Test workspaces and the data they contain are archived on the 45th day after the end date.
Production workspaces are archived on the 45th day after the end date.
Templates are not archived
Archived workspaces can be restored at any time. They remain accessible for 30 days, after which they get re-archived.
For workspaces that exceed 1GB, you will need to contact SpotMe Support to assist you with the restoration.
Archived workspaces are deleted 2 years after the last archiving takes place.

As a SpotMe customer, you can request the workspace data to deleted at any time. To request this please contact your account manager.

As an attendee of an event hosted on SpotMe, you can export and delete your data using the SpotMe app at any time.