New version of SpotMe Studio - Host or speaker connectivity test

This article describes the connectivity test that is part of the new version of SpotMe Studio.

The connectivity test is designed to be used by any speaker or host of a live stream or webinar.

This mandatory test will detect whether the speaker's current set-up and internet connection have any issues that might prevent them from delivering a good experience to their audience.

Upon joining the live stream or webinar room, just after selecting their microphone/camera, the speaker can run the connectivity test. The test is very fast, and will individually evaluate the speaker's:

• Connectivity
• Webcam
• Microphone
• Speakers (audio test)

Any issues detected during the test will be displayed in the test results, along with any corrective actions that the speaker can take to resolve them.

Once the test is completed and the results are displayed, the speaker can join the studio, even if there are still connectivity issues detected.

Tip: We highly recommend that the speaker run the test as soon as possible, in advance to going live, so that they have sufficient time to address any potential issues before the start of the live session

Below is a step-by step summary of the connectivity test process.

1 - Start preview (host) or join live room (speaker)

Here the host or speaker selects their microphone and webcam, and can then choose to run the connectivity test or skip it to go straight to the live room:

2 - Test connectivity

After clicking on Test connectivity, the test will run. This also includes a last step where the speaker needs to confirm whether or not they can can hear the sound test:

3 - See connectivity test results and troubleshoot

Once the test if finished, if there are no issues, the speaker will see the following and can confidently join the studio by selecting Enter room:

 if issues are detected, suggestive corrective actions are displayed. The user can carry out these suggested corrective actions and then relaunch the test to see if the issue is resolved.

Connectivity issue detected:

Webcam issue detected:

Microphone issue detected:

Audio issue detected: