What can we help you with?

The SpotMe Support team is here to guide you through your Backstage and in-app experience. Since our mission is to provide guidance and assistance so you can successfully utilize our platform independently, we are here to support you with advice and instructions, as opposed to directly uploading content to your events or workspaces.

Our Support Team will be happy to assist you with:

  1. Resolving issues or fixing critical bugs
  2. Feasibility type of inquiries
  3. "How do I do this?" types of questions
  4. Package installation or updates
  5. App publishing requests
  6. General Backstage or app questions

Response Time

Our Customer Support Specialists are available for you 24/5. You will receive a response within 4 hours of submitting a ticket to us unless stated otherwise in your contract.

For more information on how to contact us, please visit the following page.


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