The workspace dashboard is the first screen that a Backstage user will see when they access a workspace, and serves as a starting point when adding content and building up or managing a workspace.
More importantly, all the information contained in your workspace is displayed in your dashboard, providing a high-level overview of data such as user activity and engagement (posts, messages and bookmarks), agenda sessions, document downloads, workspace adoption rates, and much more.
This section we will provide an overview of the various components of the dashboard, for your reference.
Starting from left to right and top to bottom, the workplace dashboard displays:
- The workspace main menu. This includes the main functionalities that can be accessed in the workspace, grouped into main categories. More information on this is provided below in the Workspace main menu section.
- The number of app users invited to the workspace, and the number of activated users. Clicking here will display the Users module of the workspace.
More information on the Users module will be provided later on in this Getting started series, in the Adding app users to the workspace article.
- The number of sessions added to the workspace agenda. Clicking here will open the Sessions module of the workspace.
More information on the Sessions module will be provided later on in this Getting started series, in the Adding sessions to the agenda article.
- The number of devices used by app users to access the workspace. This includes the device operating systems (iOS, Android or web app) and the percentage of PODs (Personally Owned Devices) versus SODs (SpotMe Owned Devices).
- The workspace analytics shortcut, which will open the Analytics section of the workspace.
For more advanced information on workspace Analytics, you can refer to the Analytics article.
- A representation of the active users, showing the number of workspace activations and the number of active users for a selectable period of time.
- A representation of the workspace user engagement, showing for a selectable period of time the users' various activities in the workspace (feed posts, booth scans, notes taken, shared contacts, etc.).
- The adoption rate for the workspace. This includes:
Activated: The percentage of users who have been invited to the workspace, and have activated the workspace.
Contacted: The percentage of invited users who have not yet activated the workspace.
Others: The percentage of users who have not yet been invited to the workspace.
Conversion: The percentage of users who have been invited and have activated the workspace.
More information on inviting app users will be provided later on in this Getting started series, in the Inviting app users to the workspace article.
- A representation of the number of documents (per type), present in the workspace.
More information on documents will be provided later on in this Getting started series, in the Adding documents to the workspace article.
- A representation of the operating systems / platforms used (iOS, Android, web app) by the app users.
- The Help button, that contains links to the following information:
Contacting our support team for any assistance you may need.
The present Getting started section of the knowledge base.
The latest release notes articles.
- Button to access to the Backstage user profile and the organization pages, described previously in the Backstage home page article.
Note: Clicking on the SpotMe icon to the top left of the screen will open the Backstage home page, and clicking on the refresh button to the top right of the screen will refresh the data on the dashboard page.
Workspace main menu overview
The Backstage main menu provides access to all the functionalities in Backstage used to build and mange the workspace, that are grouped into categories.
Each category contains its own corresponding set of buttons used to access individual functionalities or modules.
For the next steps in this Getting started series, please continue to the Downloading the app article.