The live stream control center in Backstage allows you to see a full list of all the streams created in the workspace, and to access them individually. By selecting a stream in the control center, you can edit its parameters and options, monitor participant clapping, and moderate the participant Q&A.
You'll need to install the Live streams module in order to access it in your workspace.
Once installed, to access the live stream control center, go to the Live category in your workspace, and click on Live stream.
List of live streams
The first tab of the live stream control center is a list of the live streams that exist in your workspace. Of course, if your workspace does not have any live streams created yet, the list will be empty.
In the above screenshot, you can see that there are currently 4 existing streams.
For each stream you can see its title, the start time, as well as its status.
Live stream parameters
Here you can edit the live stream parameters, including the options you would like the audience to be able use during the stream:
This is the title of the live stream. This is only visible in Backstage.
This is the URL that will link the channel in your workspace to the stream on your streaming platform.
This is the default width and height of the minimized video player in the app.
This is the date and time when your live stream is scheduled to start. It will also determine the date and time for the countdown that will appear on the session, leading up to when the live stream begins.
This is the date and time when your live stream is scheduled to end.
Enable clapping on the stream. With this option enabled your audience will be able to clap during the live stream. More information is available in the Live stream reactions section.
Enable live questions on the stream. With this option enabled your audience will be able to post questions during a live stream. More information available in the Live stream Q&A section.
Enable anonymous questions
This option, when enabled, allows participants to post questions anonymously.
Live stream reactions
The live stream reactions section of the control center is used to monitor the reactions that the audience has during the live stream.
When clapping is enabled in the stream's parameters, the audience can "clap" during a live stream to show their support or enthusiasm. Participants can clap up to 20 times, before a 60-second cool down period begins. After those 60 seconds, they will be able to clap again.
The applause will be visible to all app users directly on the live stream, and the speaker will also be able to see it via the control center.
The claps are counted in real time in the control center, so speakers or moderators can also see at what exact moments the most applause was received during the session.
Live stream Q&A
1. Questions or comments posted:
When Q&A is enabled in a stream's parameters, participants can post questions to the app during the countdown and during the stream, either anonymously or not.
Here the user is posting the "Love the QA and clapping" comment.
2. Questions or comments received and moderated:
Posts are received in the Incoming tab of the Q&A section of the control center.
Here moderators have three options:
- Edit the incoming question if needed, THEN
- Approve the question for discussion: this moves the question to the Discussion tab and makes it appear for all participants to see in the Q&A feed to the right of the stream.
- Archive the question: the question will not be discussed and is moved to the Archive tab. Archived questions can later be moved to the Discussion tab if needed.
3. Questions are pushed to the stream:
For the questions that are approved and moved to the Discussion tab, the moderator can then Push to screen the question. The question's status changes to ON SCREEN, and the speaker can then address the question live:
4. Moving in to the next question:
Once the question has been discussed live, the moderator can then click on Hide from screen. The question is no longer displayed, and its status is changed to DISCUSSED.
Alternatively, the moderator can click on Push to screen for any other approved question, in which case the new question's status will be changed to ON SCREEN, and the previously discussed question's status will change to DISCUSSED.
Note: The moderator can also post questions/comments directly in the control center. These questions are anonymous, and go straight to the Discussion tab, where they can be pushed to to the screen by the moderator when needed.