Frequently asked questions about Studio

General

What are the bandwidth requirements for Studio?

We recommend 20mbps for both upload and download speed. You can use fast.com to check your internet connection. See other technical requirements and recommendations.

If you can, you may want to try switching to a wired connection. If you are speaking or presenting at an event, check out our more in-depth guide.

Is Studio supported on iPads?

Studio is currently supported only on desktop Chrome-based browsers, such as Google Chrome, Microsoft Edge (79+), Opera or Brave.

Can I stream from an RTMPS endpoint into Studio?

Only webcams are supported as a video input for Studio. To add advanced graphics we recommend using RTMPS streaming and tools such as OBS.

How much does Studio cost?

Studio is available to all SpotMe Anywhere customers at no additional cost.

Using Studio

How many speakers can be in Studio at a given time?

• Up to 10 speakers/moderators are supported in the green room simultaneously, with one host and two screenshares.
• up to 10 people are supported live on stage simultaneously, host included. 
  Important: Please note that while screensharing, up to 6 people (host/speakers/moderators) can be live on stage live at a given time. To add more people, the screensharing will need to be removed from the live.

What happens when an 11th speaker joins Studio?

If there are already 10 speakers in the green room and an 11th speaker attempts to join, they will receive an error message and will be prevented from joining.

How can I mute or unmute a speaker?

As a host, you cannot directly unmute speakers to due technical and privacy limitations. You can however use the speaker thumbnail buttons to mute them, ask them to unmute themselves or start their camera. More information is available on all the available Studio controls.

After performing these actions, the speaker will see a full-screen popup asking them to toggle their settings, or a notification informing them of the performed action.

Can I play pre-recorded videos or run simu-live sessions?

You can play pre-recorded videos using SpotMe Studio or RTMPS streaming. More information

I need to host a session with more than 10 speakers, what can I do?

If you expect more than 10 speakers to be simultaneously in your session, there are several alternatives:

Using Studio

You can create an additional Studio room to host your "green room" with 10 additional speakers that are not currently presenting. As speakers need to present, you can direct them from green room to the main Studio room by pasting its invite link in the green room's chat.

Once a speaker finishes their presentation they can leave the main Studio room to free up a seat for next speaker.

Using 3rd party products

If using a Studio green room is not a viable alternative, you may instead consider using 3rd party video conferencing or live video broadcasting products. Using SpotMe Streaming you can then easily stream a video conference to SpotMe, such as Zoom or Webex.

I can't share my webcam or microphone

If your webcam or microphone are not showing up in Studio, you can try following steps:

1. Ensure Studio has permissions to access your webcam and microphone. If you see a camera icon with a red cross, it means Studio does not have permissions to access your webcam. Click on the icon, allow access and reload the page.
   
2. Make sure no other apps are using your webcam: If you are on Windows, your webcam can be used by only one app at a time. Stop sharing your webcam in another conferencing tool before joining studio.
3. Plug-in in your webcam: If are using an external USB camera, make sure it's plugged in. Reload your web browser after plugging it in.

I can't share my screen

If you are a Mac OS user, check out our guide on how to enable screensharing on Mac OS.

Security

How secure are Studio links?

Studio links for speakers contain a unique 32 character random token that identifies a specific room.

Unlike Zoom or other meeting software where tokens are 9-digit numeric codes, Studio links are not subject to Zoombombing.

How secure is Studio's video conferencing?

Check out our article on security of RTMPS streaming and Studio.