SpotMe glossary

Here you'll find a list of terms commonly used when referring to the SpotMe platform and its components.

A

Abstracts - SpotMe module used to list all event abstracts in the app and link them to their author profile, location on a map, and session where they are presented.

Accent color - Term used to designate the top bar color in the app, containing in particular the text for the screen title as well as the back button, and search icon.

Activity challenge - SpotMe module used to create challenges and generate points that will incentivize actions within the app by event attendees and encourage competition.

Advanced module - This is a module (see definition below) that is more specialized and that sometimes needs to be installed separately on a workspace from the SpotMe Marketplace. Advanced modules can often have an additional cost.

Agenda - SpotMe module used to manage all sessions of an event.

API - Application programming interface - software intermediary that enables applications to exchange data and functionality easily and securely.

App - Application software that can be mobile based (iOS and Android mobile apps) or web based (web app). The SpotMe app is used by participants to access the event on mobile or on desktop.

App user - These are typically the participants of an event, who will access it via the mobile or web app.

App menu - This is the main menu in the app, that contains icons for accessing functionalities and content. The app menu can be configured in Backstage via the app menu editor.

Attendance tracking - SpotMe module used to track and monitor participant attendance at your venue and/or into specific sessions.

Aventri - A third-party event management system. The SpotMe - Aventri integration module can be used to connect both platforms.

B

Backstage - SpotMe’s web-based content management system for the creation and management of workspaces and webinars.

Backstage user - This is the generic term for people who create and manage workspaces on Backstage. A Backstage user can be a member of multiple organizations and have multiple roles. Backstage users are often referred to as “team members” or “members” of an organization.

Badges & certificates - SpotMe module used to generate badges, certificates and PDFs based on event attendee information.

Braindate - Third party web-based platform that fosters knowledge-sharing conversations among people at events. The SpotMe - Braindate integration module can be used to connect both platforms.

Branded app - This is when the SpotMe app has a custom design and is published directly by the client.

Breakout - a presentation, discussion, or activity that takes place as part of a larger event or session, and for which some of the event's participants temporarily separate themselves from the others.

C

Chats - SpotMe module used by attendees to have private one-to-one or group discussions, including video calls, in the app.

Configuration - In Backstage, the configuration of a workspace or functionality defines how that item will behave or work within the SpotMe platform and how it will appear to app users.

Contacts - SpotMe module used by attendees to connect or exchange business cards via the app (share and scan QR codes).

Content management system (CMS) - a software application that enables users to create, edit, collaborate on, publish and store digital content. The SpotMe platform CMS is Backstage.

Conversations - SpotMe module used by Backstage users to automatically communicate and collect information from attendees via chat using conversational bots.

Core module - Set of functionalities (see definition of module below) that is present by default on a workspace when it is created.

Cvent - A third-party event management system. The SpotMe - Cvent integration module can be used to connect both platforms.

D

Dashboard - In Backstage, this is the first screen that Backstage users will see when accessing a workspace, and serves as a starting point when adding content and building-up or managing a workspace. The dashboard also provides a high-level overview of data on app usage.

Data residency - Data residency refers to the physical or geographic location of an organization's data or information.

Digest - SpotMe module used to automatically send app users summaries of the most popular content updates from the Feeds, Agenda, and Messages modules.

DKIM (DomainKeys Identified Mail) - Open standard used for the authentication of an email that's being sent.

DNS (Domain Name System) - System that turns domain names into IP addresses, which browsers use to load internet pages.

Document - In Backstage, an item created in the Documents module in Backstage and that is associated with an uploaded or online asset or file (video, audio, PDF, etc.), that participants can access via the app

Documents - SpotMe module used to store and share resources with attendees via the app, in the form of PDFs, music or video files.

E

EID (Event identification) - In Backstage, this is the identification number of a workspace.

Embed streaming - embed or third party streaming is a streaming provider available in the Live streams module in Backstage. It allows you to broadcast a video conference via the app, from third party conference tools such as Zoom or Webex.

Event - An actual conference, meeting, convention or any happening, whether attended virtually or in person, for which a workspace/app can be created. The term “event” can also be used to refer to the corresponding workspace in Backstage.

Eventspace - This is the SpotMe white-label mobile container app. The mobile app produced by SpotMe that customers can personalize for their events.

F

Feed - SpotMe module used to manage private or public spaces within the app, used for sharing news or exchanging via feed posts.

Forms - SpotMe module used to create and share surveys or questionnaires with attendees via the app, with the objective of collecting information from the audience.

G

GDPR - General data protection regulation, is a legal framework that sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).

Go-live - The moment a virtual event or live session begins. To “go-live “ can also be to start the live stream broadcast.

Green room - Virtual room dedicated to technically preparing speakers and other parties involved in a virtual event prior to the moment of going live on-screen.

H

Home feed - This is the main feed or discussion board that is visible on the home screen in the app. The home feed by default combines and displays all posts from all the feeds in the workspace, and can be configured in Backstage.

Home screen - In the SpotMe app, this is the landing screen displayed when an app user accesses a workspace via the app. It typically contains the home feed.

Host - A live stream or webinar host is the person in charge of running the live session. Hosts generally are in charge of starting and ending the live stream broadcast, introducing and guiding speakers throughout the live session, introducing and managing live polls and Q&A, etc. As such, they have all the permissions needed in Backstage to perform these duties.

Hybrid event - A live gathering that allows attendees to join in-person or virtually, or a combination both. This implies that participants will be accessing the event via the web app or the mobile app.

I

In-person event - An event that is attended by participants who physically travel to the venue. Participants will typically access the in-person event via the mobile app.

Insights - Section in the Analytics module in Backstage that provides an overview of how attendees have interacted with the event app.

Integration - or API integration, is a connection between SpotMe and a third party provider to easily synchronize data between two platforms. The sync can get data from the provider and import it into SpotMe or can push data from SpotMe to the provider.

Interactivity - A set of tools or functionalities added to an event app to encourage attendee engagement.

K

Knowledge base (KB) - SpotMe’s external (public facing) documentation repository, containing instructions and information on the use of the SpotMe platform, as well as the product monthly release notes.

L

Library - Similar to a module in Backstage. A library is a file containing code related to a specific set of functionalities, that can be installed or updated via the marketplace on Backstage

Live broadcast - This is when the live stream is live and visible to the audience. Speakers that are in the live broadcast can be seen and heard by the audience.

Live preview - or stream preview - A view of the stream in the studio before being live. Speakers that are added to the live preview, before going live, cannot be seen and heard by the audience.

Live stream - A real-time transmission of an event or session over the internet. Live streams are created in Backstage using the Live streams module, and linked to sessions.

Live streams - SpotMe module used to add and configure live streams in your event sessions and deliver them to a remote audience. More information.

Login - This is the process of an app user accessing an event via the app, or Backstage users accessing Backstage.

M

Maps - SpotMe module used to import venue maps, organize them into floors, and add interactive markers linked to the rooms in which sessions will take place.

Master session - Overarching session in the SpotMe agenda that can contain several dependent “track sessions”.

Main menu - In Backstage, this is the workspace menu located to the left of the screen. It contains icons to access all the modules and functionalities present in the workspace.

Marketplace - Online location accessible via the workspace on Backstage, or via the SpotMe website, that lists all the modules and libraries that are available to Backstage users to install on a workspace, and provides all the available updates and release notes.

Marketo - Third-party marketing automation software owned by Adobe and built to help organizations automate and measure marketing engagement, tasks and workflows. The SpotMe - Marketo integration module can be used to connect both platforms.

Meetings - SpotMe module used to allow attendees to organize ad-hoc meetings via the app.

Metadata - These are data types that identify certain information in the workspace. For example, among the User (app user) information there is a "fname" metadata (or field), that identifies the first name of the app user within the system. Metadata is managed in the workspace via the Metadata manager.

Metadata manager - Core module on Backstage used to manage and create metadata within the workspace.

Mobile app - This is the app that is accessed by participants via a phone or tablet.

Moderator - Person invited to a live stream by the host, in order to assist the host during the live stream. The moderator will typically not participate as a speaker in the live session, but will act behind the scene and focus on sharing content, moderating Q&A, launching polls, or managing live transitions between content or speakers. Moderators have specific permissions in the live stream based on their role.

Module - Group of functionalities within the workspace. For example, in a workspace there is the Users module, the Sessions module, the Live streams module, the Forms module, etc. Modules are used to tailor a workspace to specific needs, and also implement most of the common user facing functionalities of the SpotMe platform.

N

Native application (Native app) - Refers to the SpotMe application software that is developed for use on iOS and Android platforms on mobile devices, where the use is preceded by a download process.

Navigation bar - In the app, this is the menu located at the bottom of the screen in the mobile app, and at the top of the screen in the web app, containing icons that link to app content and functionalities. By default, it contains shortcuts to Home, Agenda, Chats, Notifications, as well as the More options.

Notes - SpotMe module that allows attendees to take notes via the app.

Notification - Update delivered to attendees via the app, and sent from the workspace’s Notifications module.

Notifications - SpotMe module used to schedule and send live updates to attendees via the app.

O

OBS - Open broadcaster software - Third-party open source software for video recording and live streaming. Streams can be produced in OBS and connected to the SpotMe platform.

Organization - In Backstage, this is the term used to refer to a group of users in Backstage that have a common affiliation. This could for example be an organization/company/unit/department. Organizations each have their own subscription of the SpotMe platform, with their own users, roles, seats, and tokens.

P

Page - Item created in the pages module in the workspace, and corresponding to a screen containing content as seen in the app.

Pages - SpotMe module in Backstage used to create and in-app content.

Participant - This is the person who is attending an event, even remotely or in-person, and accessing a workspace via the app. Participants can also be referred to as app users or attendees.

Participant matching - SpotMe module used to collect participant common interests, fields or skills via the app, and to suggest matches in order to foster networking and knowledge sharing.

Permission - In Backstage, this is the ability or access to perform certain actions within an organization or workspace, and is determined by their role in Backstage.

Poll - Interactive question or set of questions used during a live session in order to collect responses from the audience.

Polling - SpotMe module used to create and launch interactive live polls in order to collect the audience’s responses and share the results.

Prize store - SpotMe module used to allow attendees to redeem the activity challenge points they earned in exchange for prizes.

Product newsletter - This is a monthly newsletter sent out by the SpotMe Product team to all SpotMe contacts, announcing new features or important changes in the product, as well as any significant information or news to share.

Push notification - updates sent via the Notification module and that are received/seen by attendees even when the application is not open.

Push to screen - In a live stream, this is the action of displaying a Q&A question live onscreen in order for the host and speakers to address it, and for the audience to see it.

Q

Q&A - Questions & answers - SpotMe module used to allow attendees to send in questions during interactive sessions. Questions can be moderated, displayed as a list for the audience to see in the app, and pushed to screen in order to be discussed by the host and speakers live.

QR code - A machine-readable code consisting of an array of black and white squares, typically used for storing URLs or other information for reading by the camera on a smartphone.

QR scanner - SpotMe module used to create and manage QR codes that attendees can scan using the device’s built-in camera. QR codes can be printed, displayed in the venue, and linked to specific in-app content (activity challenges, forms, maps, pages, etc.).

R

Registration page - SpotMe module used to build a customizable online landing page and registration form in Backstage, which is made available to attendees so they can sign up for an event.

Release notes - Technical documentation produced and distributed alongside the launch of a new software product or a product update (recent changes, feature enhancements, or bug fixes). It very briefly describes a new product or succinctly details specific changes included in a product update. The SpotMe release notes are available on the SpotMe Marketplace, as well as the release notes articles present on the knowledge base.

Role - In Backstage, this refers to the function that a Backstage user will have in an organization, and is characterized by their workspace permissions. Backstage users have two different sets of roles: a role in an organization, and for each organization they have a role in one or several workspaces. For more detailed information on roles, please refer to the knowledge base article.

RTMP - Real-time messaging protocol - is a communication protocol for streaming audio, video, and data over the internet.

RTMPS - RTMP over a secured Transport Layer Security (TLS) connection.

RTMPS streaming - streaming provider available in the Live streams module in Backstage. It works through RTMPS capturing, and allows you to stream to your audience through the app from a separate broadcasting tool where you capture your live session.

S

Seat - in a SpotMe plan, a seat corresponds to a single app user accessing a single workspace or event. A seat can only be used once by one participant for one workspace, after that it is considered consumed.

Session - Item of the event agenda in the app. It is created in the Agenda module in Backstage.

Single sign-on (SSO) - Authentication method that enables users to securely authenticate with multiple applications and websites by using just one set of credentials.

Speaker - A person speaking at an event or session, either in person or by joining a live stream with a dedicated speaker access. When speaking at a virtual event, speakers are invited by the host or the moderator to join the live stream.

Sponsor - Company or organization that supports and can attend an event in exchange for brand exposure, potential leads, access to attendee data, speaking opportunities, etc.

SpotMe Academy - This is a SpotMe learning program that offers a collection of trainings and resources specially designed to familiarize Backstage users with the platform.

SpotMe app - SpotMe software used by event participants to access the event. It can either be via the web app (browser), or via the mobile app (phone or tablet).

SpotMe cloud - The SpotMe cloud is the backend system for Backstage, the SpotMe apps, and the core and advanced modules. It allows customers to upload and store data into workspaces, configure SpotMe developed application templates and system objects, and deploy these applications to end-users. This is the “under-the-hood” system that supports Backstage and the SpotMe app.

SpotMe platform - This is the entire SpotMe solution. It is composed of Backstage, the SpotMe apps, and the SpotMe cloud.

SpotMe plan - This is the yearly arrangement that an organization has with SpotMe in order to use the SpotMe platform. It determines the price, number of seats and tokens, the level of customer support as well as the solution capabilities.

SpotMe web app - Browser-based desktop version of the SpotMe app, used by participants to attend an event remotely.

StreamYard - A third-party browser-based live stream production tool.

T

Tab - Within a module in a workspace in Backstage, items or buttons accessible at the top of the screen and that can be used to open pages within the module. For example, in the Users module you will find the Users , User view, Preferences tab, etc.

Targeting - Powerful functionality used in Backstage to create and apply rules, in order to manage precisely who will be able to see, receive, or use specific items in the event.

Theme editor - SpotMe module used to customize the app colors and graphics in Backstage, to visually match an organization or event’s identity or branding.

Toolbar - A set of buttons or shortcuts for performing actions. For example, in Backstage there is a toolbar in the Users module > Display Templates tab, at the bottom of the screen.

Track session - A sub-session in the agenda that is attached to an overarching session referred to as the “master session”.

V

Video call - or video breakout - A video chat that can be scheduled as part of a session in Backstage, that can be open for all attendees to join via the app or targeted, and that can be moderated.

Video chat - A functionality available in the Chat module on the app that allows event participants that have shared their contacts with one-another to have one-to-one or group video calls.

Video on-demand (VOD) - A recorded session or video that can be viewed at any time.

Virtual event - Also known as an online event, virtual conference or livestream experience, is an event that involves people interacting in an online environment on the web, rather than meeting in a physical location.

Virtual private network (VPN) - An encrypted connection over the Internet from a device to a network.

W

Web app - Browser-based desktop version of a mobile app. At SpotMe this refers to the SpotMe application software that runs on a web server and is accessed by users through a web browser with an active network connection.

Workspace - Refers to the repository of all content related to an event or long-term program which can be digitally accessed by the end users via the SpotMe’s native or web application. Workspaces are created in Backstage.

Workspace template - Shell or container of an event instance in Backstage, that can be re-used to automate the process of creating workspaces. A workspace template will contain preconfigured modules and settings, as well as content such as sessions, feeds, forms, pages, scheduled notifications, etc. It will not include any participant or personal information.