To help you create your own conversation bots, below you'll find some examples of conversation bots for various situations.
Feedback conversation
Feedback conversation bots can be used to collect information from your app users on a variety of topics. You can for example ask them to rate their event experience by asking them for their opinion on the event itself (logistics, organization, sessions, speakers, etc.) or on specific topics such as a product, a discussion, a trend, etc.
| Session feedback After a session, speaker reaches out to participants who attended to gather their feedback. |
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| Objectives: Collect information from app users to improve sessions, generate further discussions, or leads, filling knowledge gaps, etc. | |
| Who: App users who registered a session | When: Just after a session |
Sample questions:
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| Conference/event feedback Event organizers engage app users after the event, to about their event experience. |
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| Objectives: Collect information and make adjustments to future event organization. | |
| Who: Registered app users | When: Just after the end of the event |
Sample questions:
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Networking and leads conversations
Networking and lead conversation bots can facilitate creating business contacts at the event for your app users, as well as generating potential leads. By asking the right questions the conversation bot can effectively bring people together or put app users directly in touch with relevant people or sources of information such as product teams, sales teams, sponsors. etc.
| Networking Help your app users meet relevant people at the event, by making educated introductions to encourage business card exchanges. |
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| Objectives: Find out who your app users would benefit meeting, make introductions, generate leads. | |
| Who: Registered app users | When: Just after a session or the event |
Sample questions:
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| Demo alert Product managers can inform app users before or during the event and encourage them to register for sessions or product demos. |
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| Objectives: Help app users find content that is relevant to them in the app + register to sessions or demos. | |
| Who: Registered app users | When: Before the event, after a session... |
Sample questions:
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FAQ conversations
FAQ bots can supplement FAQ pages by providing easy access to information for app users at the right time. This could for example be for the actual event logistics, but also for information on a product or future discussions or events on a topic.
| Event FAQ During the event, organizers can engage app users to make sure they have all the basic event information they need about the event. |
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| Objectives: Help app users find the basic information they need at an event | |
| Who: Registered app users | When: During an event |
Sample questions:
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| Product/topic FAQ During the event, product managers or speakers can engage app users to make sure they have all the basic product information/topic information they need. |
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| Objectives: Help app users find the basic information they need at an event | |
| Who: Registered app users | When: During an event |
Sample questions:
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Knowledge testing conversations
Conversation bots can help you find out how knowledgeable your app user are on a topic. This could be used to find out how effective a session was on sharing knowledge, identify any potential knowledge gaps that might exist, or any other form of testing app user knowledge on a product or a service.
| Topic / Product quiz Engage your app users to evaluate their knowledge on a topic at a certain time |
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| Objectives: Find out what people have learned, identify knowledge gaps, know what to focus more on for next event, improve knowledge of a topic or product by pointing attendees to relevant information | |
| Who: Registered app users | When: Before an event, after a session, after an event... |
Sample questions:
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