Our customers praise the support and reactivity of our Live Coordinator. Their platform know-how and empathy is what ensures successful live sessions.
Click here to apply and see requirement details.
Your tasks as a Live Coordinator
When joining our team of Live Coordinators, you will be allocated to the following tasks:
- Schedule and deliver speaker briefing sessions.
- Run speaker green rooms during live sessions.
- Be the main point of contact of the client during live sessions, handling platform updates and users escalations.
- In some cases, supporting our Project Managers in the preparation of the platform.
Briefing sessions include:
The conference tools we use: StreamYard as a default. Zoom when needed. And soon, SpotMe Studio.
This role can potentially lead up to a Project Manager position (still freelance based).
Click here to apply and see requirement details.
Assessment
Once you have applied, you should receive an email with access to our CMS, SpotMe Backstage
When you have this, please do the following:
- Create a new workspace, selecting the Onboarding template.
- Complete the workspace checklist (feel free to use the resources below as guides).
- Record a 30 seconds video where you explain one of the features you have configured on Backstage (camera + screen share), using the tool you want (tools like Loom, CloudApp or Zoom).
Once this is done, please send to sdn@spotme.com:
- The url to your Backstage workspace.
- Your video recording (url / attachment)
- A screenshot of a speed test ran from your computer
Useful resources
Running speaker briefings:
- How to use StreamYard
- What can go wrong with StreamYard
- How to use Zoom
- Polling and Q&A for speakers
Running green rooms:
Backstage how-tos:
- Live:
- Content:
- Handling user updates
- Handling session updates
- Targeting - the basics
- For other Backstage basics: we recommend you check out the following articles: 3, 4, and 7 to 13
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