Digest

The Digest module automatically delivers individually personalized content summaries to your attendees, via a push notification and an email simultaneously.

Digests are smart reminders that keep users engaged by providing a summary of the most popular content updates from the Feeds, Notifications, and Chats modules, including direct links so that attendees can easily access each mentioned item in the app.

The summaries will display the five most liked posts, as well as any unread notifications such as contact requests or chat messages.

Below is an example of a weekly digest received via email and via notification in the app:

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How to set-up Digest

To configure Digest in Backstage, you will first need to install the module in the workspace.

1. In your workspace main menu, go to Marketplace > All categories.
2. In the list of modules, select Digest, then Install.

Backstage will now reload to finalize the installation. Once Digest is installed, you can configure it:

1. Go to the Notifications > Digests tab:
   
2. Make sure that the Enable checkbox is selected.
   (Should you wish to disable the Digest module, simply uncheck this box).
   
   
3. Configure the frequency for sending the digest notification and email:
   Daily - the notification will be sent out every day.
   Weekly - the notification will be sent out every Monday.
   
   
4. Choose the Delivery hour for the notification and email.
   This is a 24 hours format time that is dependent on the app user's time zone.
   Use two digits, for example, add "10" for 10 a.m., or "14", for 2 p.m.
   
   
5. Click on Save this item.

Once configured, digests will be delivered automatically to users as emails and as push notifications to their mobile devices.

What is sent out and when?

Digest works by aggregating data from different modules. Currently the following modules are supported: 

Digests are sent out every day between the event start and end date, and only if there is actually something to be sent (i.e. feed posts, missed notifications and chat messages).

The feed posts that are included in the digest are those that were posted after the previous digest was sent to you. For example, for a daily digest, in the Monday digest the attendee would see posts created on Sunday, and on Tuesday they would only see the posts created on Monday, etc.

All unread messages and notifications are always included in the digest, so for example on a daily digest, on Monday and Tuesday you might see the same unread message or unread notification (if it is still unread).

How to personalize the Digest email template

You can personalize the digest email template that is used to send digests via email to your attendees.

To access and edit the email template, in the workspace main menu go to Design > Emails, and select the Digest email template.

Use the email editor to change the email banner, add an intro text or footer, or change the text formatting and colors to better suit your event's needs.

Important: Do not make any changes to or delete any of the {{{metadata}}} tags in the email template, as this may cause the email to not work as expected. If you edit the digest email template, remember to test out the email (send yourself a test email) to ensure that everything looks as it should before activating the Digest module for your event.