Chats

The Chats module is used by app users to have private one-to-one or group conversations with other event attendees, by exchanging instant text messages.

App users can access it by tapping on Chat from the main menu or the navigation bar.

Note: The Chat module is installed by default on most SpotMe workspace templates. For SpotMe workspace templates that are used to create a webinar experience (such as Anywhere webinar+), the Chats module may not be included by default. If needed, you can install it from the Marketplace. Remember to add the Chats app menu item to the app menu so that app users can access the chat.

Chat messaging

Starting a conversation

App user can start a conversation by using the Start conversation button.

They can search for users to chat with by entering their names in the search box and adding them to the conversation by tapping the + icon.   

The user can then type out the message to be sent in the text box at the bottom of the screen. The conversation is created when the new message is sent, and the contacted recipient can respond.

Adding users to a conversation

Members of a conversation can add more app users by tapping on the Info button in the top right. Here, people in the conversation can select Add participants, use the search to find and select people to add, then click on .

Removing users from a multi-user conversation

The person who initiated the chat can remove users from the conversation by tapping the Info button, then tapping on the name of the user to be removed, and then selecting the option Remove user.

Leaving a multi-user conversation

Any member of a conversation can leave the conversation by tapping the on the Info button, tapping on the Leave group option, and then confirming the action.

Chat notifications

When an app user receives a chat message, they will always receive a pop-up notification. This will happen whether the app is open on their device or not.

Also, when an app user has an unread chat message, the Chats app menu item will show a bubble with a number to indicate the number of unread chat messages.