Domain allow-list and split tunneling on corporate networks

This article is intended for network administrators.

One of the most common reasons why the SpotMe platform can, at times, appear to not to be working, (or working with limited functionality or degraded performance) is that some of our services are blocked by corporate networks or VPNs.

To use all the features of the SpotMe platform, you need to make sure that access to the required domains and IP networks, listed below, is permitted at all times.

How SpotMe platform works

SpotMe platform consists of a web-based content management system (Backstage CMS) used by corporate administrators, and mobile apps used by event attendees. These apps are available on the web, native iOS and native Android apps.

Backstage CMS and mobile apps use a number of services provided by our partners to deliver the full SpotMe experience, such as push notifications on mobile apps, video conferencing on the web, or 24/7 support chat to administrators.

Required hosts and ports

Emails

If your organization is using a email scanning or filtering software, you may want to add SpotMe's mail server to the approve list. SpotMe platform sends authentication emails that contain time-sensitive links. To ensure flawless service to your organization's attendees, we recommend removing any artificial delays to email deliver.

Our mailing server: mail.spotme.com (198.2.132.142)

DKIM verification header: see details

For additional instructions, please read our article on how to configure email systems.