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Help and FAQ

Reach out to support and browse our FAQ

SpotMe platform user requirements

  • SpotMe platform user technical requirements
  • How do cookies work in my event?
  • SpotMe platform country-specific limitations
  • Recommendations for mobile app users that cannot access Google Play store?

Help for Backstage users

  • Troubleshooting for live stream production
  • What can we help you with?
  • How to contact us for support?
  • Best practices for support requests
  • Backstage FAQ
  • How does SpotMe support your event participants?
See all 8 articles

Help for event participants

  • Accessing the Eventspace mobile app
  • What mobile app content is available to users who are offline
  • Troubleshooting for event participants

Other resources

  • Showing times in the app agenda in 12h or 24h format
  • SpotMe Studio architecture
  • SpotMe platform corporate firewall & network requirements
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