17 - How to send out notifications from Backstage

Notifications can be created in Backstage and sent out to your audience to keep them informed and engaged during your event.

They can be scheduled in advance or sent out immediately, and can be targeted to all or specific segments of your audience.

Your notifications can also point to specific content in the app, using links.

Sending a notification

1. Go to Live > Notifications in the workspace menu in Backstage.
   
   
2. Click on New notification.
   
   
3. Fill in the details for your notification:
   
   

    

Title
This is the header of the notification, in bold. It is the first thing that will be visible to the attendee when they receive a notification.

Body
This is the actual text that will be contained in the notification and received by the recipient.
It can be formatted in markdown or HTML style.

Send
This determines when the notification will be sent. The time here is in the event time-zone.
Now: Selecting this option sends the notification immediately to the recipients.
At a specific time: Selecting this option allows Backstage users to schedule the notification to be sent at a later date/time based on the event timezone only.
Later: Select this option if you are still unsure when you would like to send your notification, you'll be able to add the time and date later.

Notification image
This is used to upload a picture that will be associated to the notification. Here you can use the workspace icon (in app icon), or a custom image that you have uploaded.

Link
Link the notification to any existing in-app content. When the user opens the notification, they will be directed to the linked content. Here, we've linked the notification to the session that has a room change.

Targeting
The two last fields in the Create notifications tab are used to determine which users will receive the notification in the workspace, using metadata. More information on this is available in the Targeting article.

Manage metadata fields
This button will display the Metadata Manager page. More information on this is available in the Metadata manager article.

Once the above information has been entered, click on Save to finalize and send/schedule the notification. It will now appear in the Notifications tab.

NEXT STEP
For the next step in this Getting started series, find out about the interactivity functionalities you can use in your event.