The Submission notification behavior can be used in a form so that app user responses are sent to recipients in real time via email.
App user feedback, requests or reports can therefore be communicated directly to the relevant persons, such a support desk staff or bookings office, for immediate action.
Important: Please note that the Submission notification and Reset after submit behaviors cannot be used at the same time on the same form, as this would cause the behaviors to not work correctly.
Feedback surveys shared with speakers
The submission notifications behavior can for example be used share session survey feedback directly with the session speakers.
Follow the below steps to use the submission notification behavior in a feedback form linked to sessions.
- Go to the feedback form that you wish to configure, and open the form display template.
- In the Behaviors section, go to the Available new behaviors list and add the Submission notification behavior to the page.
- Now select the Submission notification behavior. On the panel to the right, add the speaker(s) email address(es), as well as the email body (i.e.the text that will be included as the heading of the email).
Here you can use metadata to ensure that the form is adapted to each of the sessions you are collecting and sharing feedback for.
- Click Save to finish configuring the behavior.
Submitted form responses will now be sent directly to the configured recipients.
NOTE: This approach can be used for any other types of form that app users fill in, in order to share their input directly with third parties via email. Examples could be an incident report, a booking form, a questionnaire, etc.
Please note that the app user's device needs to be online for the email to be sent. If a form is filled in while the device is offline, the email will be sent once the device goes back online.
The email received for the above example will look like this: