In this article we'll provide some basic notions on how to best use live streaming on our platform.
We'll cover how best to use the streaming preview time and the actual live time that is available for a live stream. We'll also discuss any limitations that may apply to the streaming time as well as the on demand recording of the live stream.
Stream preview time
The stream preview time begins when you open the green room, and leads up to when the stream goes live.
When you open the green room, you therefore have a maximum of three hours to prepare the live stream and perform any checks, before going live.
If you do not go live before the three hours of preview have passed, the stream channel will close and you will need to reconfigure the stream.
Stream live time
The stream live time begins as soon as you hit Go live, and it corresponds to the time that you are broadcasting live. The maximum stream time is by default 10 hours.
In certain cases it is possible to extend this limit, to do so please reach out to the support team in Backstage.
If on a stream there is no detected incoming data for a duration of one hour (i.e. the stream is open but inactive for one hour), the stream will be automatically closed.
On demand stream recording
This is the recording of the live stream. When the live stream ends, the recording is created and published, and can be downloaded from Backstage.
The maximum duration of the stream recording is 24 hours.
Why do these limits exist?
To provide a stable service for live streaming, we have implemented limits on the stream preview and live stream durations. These limits ensure that a streaming channel is not involuntarily left open by a Backstage user.