What kind of notifications are received?
There are three types of notifications that attendees can receive on the web app or mobile app, when polls are launched:
Mobile push notifications: These are received by the user when the mobile app is open, but when the user is not displaying the live session (for example phone is locked, the user is using another app, or the user is not looking at the live session):
Web app pop-up notifications: These are only physically seen when the user is actually looking at the web app, and appear on the top right of the screen:
In-player notifications on web and mobile: These are only seen when the user is watching a live stream, and appear in the lower part of the screen:
Notifications on mobile apps
When a poll is launched and running, the following notifications will be received by mobile app users:
If attendee's phone screen is locked:
Push notification is received when poll is launched. Tapping notification will take the attendee to the poll.
If SpotMe app is open but is in the background (for example user is viewing another app):
Push notification is received when poll is launched. Tapping notification will take the attendee to the poll.
If attendee is in the SpotMe app, but is not in the live session where the poll is taking place (the stream, Q&A, Viewers tab):
Pop-up notification is received in the app. Tapping notification will take the attendee to the poll.
If attendee is in the SpotMe app and is in the live session (the stream, Q&A, Viewers tab):
In-player notification is received.
Notifications on the web app
When a poll is launched and running, the following notifications will be received by web app users:
If the web app is closed or not visible on screen:
No notification is visible to the attendee.
If the attendee is seeing the web app, but not seeing the live session stream:
Pop-up notification is received in the web app.
If the attendee is seeing the web app and watching the live session stream:
An in-player notification is received.
What about the Notifications list in the app?
There will always be notifications received when the poll is launched. Notifications are automatically removed from the list when the poll is closed.
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