Managing access to the app and adding headers/footers

This article is visible to SpotMe only. It describes functionalities that will be available starting January 15, 2025.

In order to support compliance requirements for life science events, in particular for the display of PI (Prescribing Information) and AER (Adverse Event Reporting) information in our app, we have added the below described settings to our platform:

• A setting to disable access to the mobile app and/or the web app for the entire event.
• A setting to add a common header and footer in all pages of the event web app and registration page.

Note: Headers and footers are temporarily only supported on the web app, not on the mobile app. Should you need to use a header and footer for your event app, you can disable the access to the mobile app and invite attendees to access the web app only using the desktop or mobile browser. Read on below to find out how.

How to enable/disable the access to the web app or mobile app?

Go to Settings > General > Workspace information.

Here you will see the two settings - Close web access and Close mobile app access - that allow you to open or close access to the web app and/or the mobile app for this event. These settings are disabled by default:

Enabling the Close web app access option will prevent attendees from accessing this event via the web app. This applies to the web app on mobile and desktop browsers.
If needed, you can enter a redirect URL, in order to redirect the attendees who try to access the web app when the workspace is closed.

Enabling the Close mobile app access option will prevent attendees from accessing this event in their mobile app as the event will not be displayed in the "My events" list in the app.

For example, enabling the Close mobile app access option while disabling the Close web app access option will mean that attendees can only access the event in the web app (via desktop and mobile browsers) and cannot access it via the mobile app.

Note: Currently, disabling the access to an event via mobile app will not prevent the attendees who have already accessed the app on mobile from accessing it. It will only prevent attendees who have not yet accessed the app from accessing it via the mobile app.

How to add a header and footer in the event registration page and app?

We have added a page in the Design section of the workspace in Backstage to allow you to add a customizable header and footer to the event app.

How does the header and footer look?

When added, the header and/or footer will always be visible in every page of the event app:

Header visible in the web app

Note: Headers and footers are temporarily only supported on the web app and are not supported on the mobile app. Should you need to use a header and/or footer for your event app, you can disable the access to the mobile app and invite attendees to access the web app only (using their desktop or mobile browser).

If a registration page is configured and enabled for the event, the added header and/or footer will always also automatically be displayed on all registration pages (landing page and registration forms) for all the registration page types:

Header and footer visible in the registration landing page

How to add a header and/or footer?

To configure a header and/or a footer in the workspace, go to the Design section, and access the Header / footer section.

Here you will see that there are two tabs: the Header tab that is displayed, and the Footer tab that can be accessed by clicking on it:

In the Header and Footer tabs, you can enable the Text option in order to add the text for the header or footer, and add your formatting to it, including headers, hyperlinks, bullet lists, etc.

You can also enable the Customize box appearance option, in order to choose the colors used for the box that will contain the text for the header and/or footer, as well as the color of the text itself:

Remember to click on Save once you have finished making your changes.

To preview the header or footer, simply access the web app and see it displayed (remember that this is temporarily not supported on the mobile app).