Managing your event's Add to calendar links

Add to calendar links can be included in your event's email templates and registration pages. They are there to help attendees add your event details to their calendars at the click of a button.

You can customize the Add to calendar links, and the information they will add to an attendee's calendar, via the workspace general settings:

By using the fields present in the Calendar invite section in the workspace settings, you can edit the information that will be specifically associated to the Add to calendar buttons for the event.

By doing so, you will change the calendar invite's Title, Location, and Description fields, so that they differ from the information present in the Logistics section of the workspace settings:

Note: By default, the "Calendar invite" fields will use the data present in the Workspace name, Venue city as well as the Starts at and End at times of the event in the "Logistics" sections of the workspace settings, and will automatically include a direct link to access the web app for the event as part of the event description. The event start and end times cannot be customized in the calendar invite.

How do the event access links behave in the Add to calendar links?

The event access link present in the "Add to calendar" that are used in email templates use the  default web app link, and will do the following when clicked on:

1. If the attendee has already accessed the event (is authenticated), and the event is in "production" status, the attendee will directly access the event.
2. if the attendee has never accessed the event (is not authenticated), the attendee will see the will be prompted to log-in to the event (for example by requesting a magic link).
3. If the event is not in production, the attendee may either receive an error (if they only have access to this particular event), or request a link to the container where they will see the list of events that they have access to.

The event access link present in the "Add to calendar" that is used in the registration landing page will always open the event's registration landing page. From there the attendee can register and access the event.

How can I remove the web app link from the calendar invite?

As mentioned above, the calendar invite will automatically include a direct link to access the web app for the event as part of the event description.

If in the Calendar invite section in the workspace settings, you leave the Description field empty, the system will still automatically add the direct link to access the web app.

If you wish to fully remove the direct link to access the web app, do not leave the Description field empty. Please instead just add a period "." or any other character in the description field. Do not use a "space" as this will not remove the web app link.