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    2024.09

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    Empower your reps with universal lead capture

    In addition to QR code scanning, you can now further streamline booth interactions with our new lead capture methods: optical (OCR) badge scanning and manual data entry.
    By directly collecting and consolidating insights from your reps, you'll be generating your own first-party engagement data that is sent straight to your CRM, and that you can leverage to provide meaningful reporting and next-best-actions. More information

    Available starting September 10, 2024. Please contact your SpotMe Account Manager for more information.

    Closed captions are now supported for on-demand videos
    You can use Backstage to upload closed caption files to your stream replays and on-demand videos, via the Live session VOD settings, the Video library, and the Content hub.

    Once added, the closed captions can be selected by app users who are watching the videos on web or on mobile app, or the content hub. More information

    Available starting September 10, 2024. Please make sure that you are using the latest version of the Live sessions module and the mobile app to see these changes.

    Collect Q&A questions via your live session replays
    In the VOD settings for your live session, you can now enable the posting of Q&A questions so that viewers can post Q&A questions when watching the replay, and questions can be addressed appropriately by the event team. More information

    Available starting September 10, 2024. Please make sure that you are using the latest version of the Live sessions module and the mobile app to see these changes.

    Dark mode is now available in Backstage
    Dark mode can now be enabled on Backstage, to provide additional eye comfort for Backstage users. More information

    Available automatically in Backstage starting September 10, 2024.

     

    Apps

    The latest currently available version of the mobile app is 2.31.6 for iOS and 2.27.0 for  Android.

    Modules

    Activity challenge (v1.23.5)

    Fixes

    • In app: Resolved isolated issue preventing the Activity challenge page from opening.
    • In Backstage: Resolved issue with certain provider fields not displaying when configuring an activity.

    Information (September 9, 2024): Due to recent changes in Google Cloud restrictions, the Steps activity within an activity challenge will currently not work for app users on Android. We are waiting for this issue to be processed by Google and will provide an update here in due time.

    Badges and certificates (v1.8.4)

    Fix

    • In Backstage: Further adjustments made to better display text and images on small certificates.

    Marketo (v1.3.0)

    Fix

    • Resolved isolated issue that was preventing data from being properly synchronized from SpotMe to Marketo.
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