How to download content hub analytics

From Backstage you can easily download a monthly Excel file report of your audience's interactions with the videos and documents present in your content hub.

Note: A user is only in the analytics report if they have taken an action in the hub during the selected month. The analytics report cannot be used to get a full list of the users in the content hub.

To download the report:

1. Go to Content, and click on the Download analytics button.
2. Next, select the month that you wish to download the report for, and click on Download XLS.

The downloaded report will contain the following information:

Documents tab
URL of the document / Name of the document / Tag(s) associated to the document /Number of times the document was downloaded.

Users tab
First name of the user / Last name of the user / Email address of the user / Overall watch time for videos / Total number of downloads for documents / Total number of claps in videos.

Videos tab
URL of the video / Name of the video / Tag(s) associated to the video / Total watch time for the video (all users included) / Total claps for the video (all users included).

Actions tab

Type of event activity / Time of event activity / Name of the video or document / First name of the user / Last name of the user / Email address of the user / Watch time for the video.