The SpotMe platform provides a variety of powerful interactivity tools to keep your app users engaged with your workspace.
But first, why is interactivity important in a workspace? Well, the average human attention span during a presentation tends to be around 20 minutes. This is perfectly normal: A dim room and no need for active participation will quickly drain anybody’s attention. It’s therefore no secret that interaction, and even something as simple as a poll half-way through a 45-minute session, can boost participant learning by up to 40%.
This article will provide an overview of some of the main the interactivity tools that can be used in your workspaces, with links to instructions on on how they can be configured in Backstage.
|The Feeds module is used to create public or private spaces within the workspace for sharing news and having discussions.
It allows both Backstage users and app users to post comments, photos, and videos, and is a great way to create interaction among app users on specific topics within the workspace.
Feeds are as such an essential means for app users to interact with one-another and with the workspace. By default, a home feed groups all the posts from all feeds on the home page of the app, with the possibility of choosing what feeds are included in the home feed.
Backstage users have full control of what is posted, who can see the posts and feeds, and how app users will be able to interact with the posts and feeds.
For more information on how to use feeds in your workspace, please refer to the Managing feeds and posts article.
Backstage users can use the Notifications module to send information to app users within a workspace.
Notifications can be scheduled in advance or sent immediately, can be sent on behalf of a specific app user, and can target specific app users.
For app users, the Notifications module will be used to receive the notifications sent from Backstage, as well as all notifications that are sent automatically from other modules within the workspace.
These include meeting invites or updates, connection requests, feed, polling and form notifications.
For more information on how to use notifications in your workspace, please refer to the Notifications article.
The Chats module can be only used by app users to hold one-to-one or group conversations with other app users. They can access the module by tapping on Chat from the main menu or the navigation bar.
Use the Polling module to engage app users in real-time during an event and gather their opinions.
During a poll, each question is typically introduced by the speaker, directly shared with participants through the app with notifications, and can also be simultaneously broadcasted on the room's main screen.
Poll participants have a limited timeframe to answer each question. The results of the poll questions can be displayed in real time directly in the app and the Live view, and/or at the end of each question.
Polling is configured in Backstage, and allow you to:
- Give direct access to speakers or moderators to control the question flow.
- Deliver in-app notifications for super easy access to polls.
- Deliver in-app results that are easily shared with the audience, without needing a large screen.
- Use single or multiple-choice questions, ratings, with optional pictures.
- Capture and compare opinions from before and after polls side by side.
- Brainstorm ideas or capture the mood of the room with a word cloud.
For more information on how the Polling module is used in a workspace, please refer to the Polling article.
Hold live Q&A sessions with an advanced moderation tool that captures participants' inputs and allows moderators to steer the discussion towards a productive outcome.
For more information on how the Q&A module is used in a workspace, please refer to the Q&A article.
Encourage users to participate in activities, complete actions in the app, and compete against each other in order to drive engagement.
The Activity challenge module allows interactive challenges to be created in order to foster participation and engagement within the app.
For more information on how the Activity challenge module is used in a workspace, please refer to the Activity challenge article.
Activity challenge is a paid module, please contact your SpotMe account manager for any information regarding pricing.
The Conversations module is used to exchange information with your app users in an interactive and friendly manner. Your app, through a fictive agent (or bot), will engage with app users via a chat message, asking them questions in order to start a discussion with them.
It can for example ask questions in order to gather user feedback on a product or an event, answer FAQs, evaluate user knowledge on a topic, or even encourage networking or lead generation by making introductions.
These conversation bots are created similarly to forms in Backstage, with a drag and drop interface using components, rules and conditions. You can choose specifically which users the bot will engage, at what time, and on what topics.
Additionally, links to in-app content can also be included in the responses that the bot will provide to the app user, in order to drive engagement and point users in the right direction. This can include sessions, pages, user/speaker/sponsor profiles, forms, etc.
Live stream interactivity
Live stream Q&A and clapping
This is a great way to keep your participants engaged during virtual event sessions.
Live stream word cloud and polling
Polls, and in particular word cloud questions, are a great way to keep you audience engaged during virtual sessions and live streams.
Results can be collected during the live stream and then shared at any moment during the virtual meeting:
Video breakouts are a no-download video conferencing solution that is built into Backstage and SpotMe's web app.
These breakouts can be scheduled during sessions, or at any dedicated moment during your digital experience or virtual event, to allow teams and/or speakers to talk to each other via a video call.
For the next steps in this Getting started series, please continue to the Inviting app users to the workspace article.