18 - Interactivity in the app

It allows both Backstage users and app users to post comments, photos, and videos, and is a great way to create interaction among app users on specific topics within the workspace.

Feeds are as such an essential means for app users to interact with one-another and with the workspace. By default, a home feed groups all the posts from all feeds on the home page of the app, with the possibility of choosing what feeds are included in the home feed.

Backstage users have full control of what is posted, who can see the posts and feeds, and how app users will be able to interact with the posts and feeds.

For more information on how to use feeds in your workspace, please refer to the Managing feeds and posts article.

Backstage users can use the Notifications module to send information to app users within a workspace.

Notifications can be scheduled in advance or sent immediately, can be sent on behalf of a specific app user, and can target specific app users.

For app users, the Notifications module will be used to receive the notifications sent from Backstage, as well as all notifications that are sent automatically from other modules within the workspace.

These include meeting invites or updates, connection requests, feed, polling and form notifications.

For more information on how to use notifications in your workspace, please refer to the Notifications article.

Encourage users to participate in activities, complete actions in the app, and compete against each other in order to drive engagement.

The Activity challenge module allows interactive challenges to be created in order to foster participation and engagement within the app. 

• Score and redeem points for in-app actions or tasks.
• Configurable list of tracked actions (adding contacts, participation in polling, completing forms, scanning QR codes, reading pages, etc.).
• Displays scores on a projection or in-app, together with a personal status.

For more information on how the Activity challenge module is used in a workspace, please refer to the Activity challenge article.

Activity challenge is a paid module, please contact your SpotMe account manager for any information regarding pricing. 

The Conversations module is used to exchange information with your app users in an interactive and friendly manner. Your app, through a fictive agent (or bot), will engage with app users via a chat message, asking them questions in order to start a discussion with them.

It can for example ask questions in order to gather user feedback on a product or an event, answer FAQs, evaluate user knowledge on a topic, or even encourage networking or lead generation by making introductions.

These conversation bots are created similarly to forms in Backstage, with a drag and drop interface using components, rules and conditions. You can choose specifically which users the bot will engage, at what time, and on what topics.

Additionally, links to in-app content can also be included in the responses that the bot will provide to the app user, in order to drive engagement and point users in the right direction. This can include sessions, pages, user/speaker/sponsor profiles, forms, etc.