2026.02

Quicker, enriched, CRM-ready registrations with identity resolution

Deliver a fast, frictionless registration experience while automatically reconciling registrant data with your system of record (such as MDM, Enterprise Match API, or NPI).

Identity resolution status and reconciled registrant profiles are stored in Backstage, improving CRM and data warehouse match rates and ensuring cleaner, more reliable event data. Find out more

Available starting February 3, 2026.

Please make sure you are using the latest version of the Registration page module to see this change.

Customize the meeting information visible in the app

Backstage users can now customize meeting details using the  display templates, showing attendees only the most relevant information.

Default fields can be rearranged or removed to highlight what matters most, making details easier to scan.

Teams can add custom text, metadata, and external links to share context like booth locations, maps, or supporting content.

Forms, surveys, and signature capture links can also be included to collect feedback, to confirm attendance and capture insights in real time for better reporting and CRM integration. Find out more

Available starting February 3, 2026.

Please make sure you are using the latest version of the Appointments module to see this change.

Meeting dashboard report updates

Meeting participant information has been moved out of the "Meetings" sheet and into a newly a dedicated Meetings participant sheet. This includes their role in the meeting, their RSVP status, and their attendance status. To note, any participant responses to forms or surveys linked to meetings are also captured here. Find out more

Available starting February 3, 2026.

Please make sure you are using the latest available versions of the Appointments module to see this change.

Action required - New classification to distinguish transactional and promotional emails

We are introducing a new classification option for email templates in Backstage. This allows templates to be clearly labeled as either “Transactional” or “Promotional”. This classification serves two purposes:

• Improve deliverability: "Transactional" emails contain critical, event-related information. Classifying them ensures these emails are reliably delivered to attendees.
• Manage unsubscribes appropriately: Attendees will only be able to unsubscribe from emails classified as "Promotional". This prevents them from accidentally opting out of essential emails and missing important event information.

The email templates included in the SpotMe / Onomi workspace templates and modules will be updated automatically.

The email templates used in the workspaces and workspace templates that belong to your organization will not be automatically updated, and must be updated by a team member of your organization. This is to avoid doing anything to organizationally approved templates that could impact the operation of your events.

Please refer to the information included in the "Promotional" or "Transactional" email classification article for detailed information on the changes implemented and the actions you need to perform.

Available starting February 3, 2026.

Please make sure you are using the latest version of the following modules on your organization's workspaces and templates, when applicable:

• Agenda
• Registration page
• Meetings / Appointments
• Digest

Please also make sure that you update the "email-form-response" item, via the Libraries tab in the Marketplace in Backstage.

App access changes based on workspace statuses

Workspaces that are in Preproduction status can no longer be accessed by app users, unless they are workspace team members, or have the new “App tester” option enabled in their user settings in Backstage. Find out more

Track ad conversions from your SpotMe/Onomi registration page

You can now configure your registration page with your Google Tag Manager container ID, and receive an event/trigger each time someone submits a registration form. This is also supported on registration pages that are embedded on third party websites. Find out more

Seamlessly access content without leaving the video breakout

Attendees can now access in-app content during a virtual meeting without leaving the call, as the video window automatically minimizes to the bottom-right corner of the app. This allows users to review agendas, forms, feeds, and other content while staying connected, and they can easily restore the video to full size using the maximize button. Find out more

Available starting February 3, 2026.

Please make sure you are using the latest available version of the Agenda and the Sponsors module to see this change.

Configure the registration date and time field via the metadata manager

We have made an adjustment so that the date and time field, when added to a registration page, can only be configured via the metadata manager, and not via the registration page itself. Find out more

Available automatically starting February 3, 2026.

Optimized display for posts and comments responses in feeds (discussion boards)

We have adjusted the way that posts and comments/replies are displayed on the web app, to ensure that each item is easy to distinguish, and that threads are easy to read. Replies can now also be hidden after they have been expanded.

Available starting February 3, 2026.

Please make sure you are using the latest version of the Feeds module to see these changes.

"Generate live view link" button now added for form results

Backstage users now need to use a “Generate live view link” button, in order to generate the dedicated short link that is used to display live form results. Find out more

Available starting February 3, 2026.

Please make sure you are using the latest version of the Forms module to see these changes.

Distinction between comments and replies in the Public annotations tab

The Public annotations list (for documents with Public annotations enabled) now displays whether an item is a comment or a reply. Find out more

Available starting February 3, 2026.

Please make sure you are using the latest available version of the Documents module to see this change.

Easier to mention other app users in documents and feeds (discussion boards)

We have improved the user experience on the web app when mentioning app users in documents with public annotations enabled and feeds (or discussion boards).

Available starting February 3, 2026.

Please make sure you are using the latest available versions of the Feeds and the Documents modules to see this change.

Information added to explain that some calendar apps do not support presetting the meeting response for a participant

Some calendar apps don’t support preset meeting responses. As a result, meetings created in Backstage with a preset response (for example, “Accepted”) may still appear as “Pending” in those participants’ calendars. A message has been added in Backstage to inform users of this behavior. Find out more

Select the right email template for meeting planner notifications

In the Appointment module, you can select the email template that will be used for the Meeting planner notification. You can choose to use the default Meeting planner notification email, or any other template that is present in the workspace, including your own custom templates. You can also select the “Don’t send this email” option, to choose to not send these emails for meetings. Find out more

Available starting February 3, 2026.

Please make sure you are using the latest available versions of the Appointments module to see this change.

Added options for positioning images and QR codes in badge editor

Users can now use the duplicate, flip or rotate options in the badge editor, to accurately position images and QR codes.

Available starting February 3, 2026.

Please make sure you are using the latest available version of the Onsite event check-in and badge printing module to see these changes.

Better access access to closed captions in video breakouts

Closed captions enabled in video breakouts are now visible to participants while viewing chats, polls, or slides.

Improved handling of travel dates imported from Cvent

Adjustment made so that the Cvent REST API integration module now uses the airport codes in order to extract and apply the correct timezone information to the travel dates accordingly.

Available starting February 3, 2026.

Please make sure you are using the latest available version of the Cvent REST API integration module to see these changes.