2026.01: AI assistance

Unless mentioned otherwise, the below updates will be available starting January 13, 2026.

Onomi 360

AI assistance (v1.0)

AI assistance in Onomi 360 takes repetitive work off the people who request, approve, and run events.

Every feature in this release follows the same rule. Each AI output is presented for review, applied only when a human confirms it, and logged.

You can trace what was suggested, where, and what the human decision was.

AI-powered field mapping for optical badge scanning and AI-generated closed captions with live audio translation are in the platform today.

See Save time capturing leads onsite with automatic AI-powered field mapping for optical (OCR) scanning. See also Live session closed captions and simultaneous translation capabilities.

New

• AI-assisted request intake. Requesters can describe an event in plain language and receive a completed draft form with suggested dates and explained trade-offs. For speaker programs, suggestions can also use each speaker's engagement count (Available March 3, 2026). The requester reviews and submits the form.
• Approver summaries and risk flags. Approvers see each incoming request with a generated summary and risk flags. Approvers can work a pending queue from the summaries, without opening each full record. The decision remains with the approver. The AI never approves, declines, or advances a request.
• Natural-language questions over portfolio data. You can ask natural-language questions over your event and portfolio data, and get answers on demand. Understanding your program no longer waits on a report build.
• Writing assistance. The AI drafts event communications, such as invitations and reminders, in your tone of voice. Drafts are ready for your review before anything is sent (Available February 3, 2026).
• Attendance forecasting. Events with registration journeys can show a forecast and the comparable-event baseline behind it (Available February 3, 2026). Record-only meetings do not have registration data and therefore do not receive a forecast.
• Translation drafting for a new portal language. Administrators can generate draft translations for the meeting request portal and lifecycle notifications (Available February 3, 2026). Drafts remain unpublished until a reviewer accepts or edits them, and each decision is recorded.
• Your models, your governance. AI features in Onomi run on enterprise model infrastructure: Claude models and OpenAI models available through AWS Bedrock. The provider and models your organization runs on are agreed with your SpotMe team. They are visible to your administrators in Onomi 360 under Policies.

Important: AI features are optional. The Onomi 360 assistance features are enabled at the organization level.

The capture features in the event workspace are enabled separately: badge-scan field mapping per workspace, captions per session.

AI never acts without a human decision when HCP data or compliance outcomes are involved. To enable AI assistance, contact your SpotMe Account Manager.

For the reporting views these questions draw on, see How to use Onomi 360: the portfolio calendar, engagement view, and reports.

For an overview and step-by-step setup, see How to use AI assistance in Onomi 360.

Onomi 360 (v1.2)

This release delivers event, registration, attendance, and engagement data from event workspaces to your analytics platforms through the Analytics API. Strategic meetings management records remain available in their Onomi 360 reports, Event requests, or event modules.

See How to use Onomi 360: the portfolio calendar, engagement view, and reports. See also Using Onomi APIs, event streaming, analytics, and BI.

New

• Live feeds to your data platforms. Scheduled structured exports deliver recurring extracts without an engineer in the loop. Live feeds deliver the changes to your data platforms, including Snowflake, as they happen. Operational dashboards run on current data instead of on the last export. Both work against a documented schema. Your BI team can model event and engagement data next to the CRM and omnichannel data already in your warehouse. What happens after delivery, which models get built and which joins are made, remains with your team.

Note: Live feeds run on the Analytics API, which is enabled per organization. To enable it, contact your SpotMe Account Manager.

For the data model, the access scopes, and how a BI tool connects, see the Analytics API. See also Using Onomi APIs, event streaming, analytics, and BI.

Modules

Universal lead capture

Fixes

• Automatic field mapping for optical scanning: a badge printing the institution across two lines put its second line in the company field.
• Automatic field mapping for optical scanning: a representative's manual correction was overwritten when the same badge was scanned again in the same capture session.

Live sessions

Fixes

• Closed captions: the caption language an attendee selected was not kept when a second live session was opened in the same browser tab.
• Closed captions: the Translations button remained hidden on the mobile app for in-person attendees who opened a hybrid session after it had gone live.

* Onomi 360 MeetingsEQ exclusive capabilities.